Terms of Sales

Access to the website www.marciasalon.com and the purchase of products and/ or services available through this website are subject to the following terms, conditions and notices (the ‘Terms of Services’). By using the services, you are agreeing to all of the Terms of Service, as may be updated by us from time to time. You should check this page regularly to take notice of any changes we may have made to the Terms of Service.

Access to this website is permitted on a temporary basis, and we reserve the right to withdraw or amend the services without notice. We will not be liable if for any reason this website is unavailable at any time or for any period. From time to time, we may restrict access to some parts or all of this website.

By placing an order online with www.marciasalon.com you are offering to purchase a product and are subject to these terms and conditions.

When placing an order you undertake that you are 18 or over, all details you provide to us are true and accurate, that you are an authorised user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods. The price for each product is stated in Great British Pound Sterling (GBP), and all transactions are handled securely through PayPal.

Dispatch times may vary according to availability and any guarantees or representations made as to delivery times are subject to any delays resulting from postal delays or force majeure for which we will not be responsible.

Access to this website is permitted on a temporary basis, and we reserve the right to withdraw or amend the products without notice- this includes making changes to prices. We will not be liable if for any reason this website is unavailable at any time or for any period. From time to time, we may restrict access to some parts or all of this website.

Marcia’s Salon Limited

510a Kingsland Road, London, England, E8 4AE

Company Number 11446184

Privacy Policy

 

This Policy explains what happens to any personal data that you provide to us, or that we collect from you whilst you visit our site.

We do update this policy from time to time so please do review this policy regularly.

We at Marcia’s Salon are committed to preserving the privacy of our visitors. Any information provided will be regulated In accordance with the Data Protection Act 1998.
We will not disclose any personal information to any other party without consent and will only use your information for the purposes of transactions made through our website and fraud prevention. In running and maintaining our website we may collect and process the following data:

  • Information about your use of our site including details of your visits such as pages viewed and the resources that you access. Such information includes traffic data, location data and other communication data.
  • Information provided voluntarily by you. For example, when you register for information or make a purchase.
  • Information that you provide when you communicate with us by any means

We will not disclose your personal information to any other party other than in accordance with this Privacy Policy and in the circumstances detailed below:

  • In the event that we sell any or all of our business to the buyer.
  • Where we are legally required by law to disclose your personal information.
  • To further fraud protection and reduce the risk of fraud.

Availability

We at Marcia’s Salon make every effort to update our products available for purchase. However, if for any reason this is not implemented we will contact you immediately via email giving you two options; wait for the product to be available with an expected delivery date or cancel your order with a full refund credited directly to the credit or debit card used to place your order.

Refund Policy

Due to the nature of our products, all sales are final. Refunds are not allowed, with the exception of damaged items in which you can contact us through the email [email protected] with photograph attachments and we will issue a refund. Processing refunds can take 7 to 14 days to be completed.
Exchanges are permitted provided that the orders are returned in the original packaging. All returns/exchanges must be made within 72 hours of recorded receipt. Exchanges are available for products of an equal value or greater value provided the difference is paid.
Customers will be responsible for the shipping and handling costs of their return/exchange, therefore we strongly advise sending parcels through a tracked courier service, since we will not be liable for any lost items.

Delivery

 

UK Standard Delivery

  • Orders may take up to 24 hours to be processed.
  • Standard Delivery is available Monday to Friday and takes 2-5 working days from the moment your order has been paid for in full.
  • Deliveries are carried out Monday to Saturday (excluding Sunday and Public Holidays).
  • Standard Delivery is £3.60 per item.
  • If you are unavailable to take delivery of your parcel, the courier will leave a delivery card.

We aim to meet the delivery times stated however during busy periods (including sales) deliveries may take longer than usual. Marcia’s Salon cannot be held responsible for any lost or stolen parcels as a result of delivery instructions provided to the courier. However please contact [email protected] if deliveries are taking longer than expected to arrive.

UK Express Delivery

  • Express Delivery is available Monday to Thursday for orders placed before 3pm.
  • Express Delivery is excluded on weekends and public holidays.
  • Express Delivery is shipped out the Next working Day once your order has been processed. Delivery costs £10.00.
  • Express Delivery is guaranteed before 1pm and a signature will be required upon receipt.
  • If you are unavailable to take delivery of your parcel, the courier will leave a delivery card.

We aim to meet the delivery times stated however during busy periods (including sales) deliveries may take longer than usual. Marcia’s Salon cannot be held responsible for any lost or stolen parcels as a result of delivery instructions provided to the courier. However please contact [email protected] if deliveries are taking longer than expected to arrive.